Typeform’s Multilingual Support is Misleading & Completely Broken | Community
Skip to main content

This is my experience, attempting to utilize type forms heavily advertised multilingual, functionally.

  1. I upgraded to Professional because Typeform advertises AI support for multilingual forms.
  2. As soon as I upgraded and tried to use this feature, I was immediately hit with an error telling me that my form is too long and that I need to shorten it if I want AI translations. Nowhere was this limitation disclosed before upgrading.
  3. Not willing to give up, I manually translated my form using DeepL, then followed Typeform’s own instructions to upload the translated content via the provided spreadsheet template.
  4. After successfully uploading the translation, Im then informed I have absolutely ZERO control over whether it actually gets displayed to users.
  5. Instead, the only thing that determines which language my form shows in is the user’s browser settings—something I have no control over whatsoever.

Let me be clear: This is NOT how the internet works in 2025. Every modern platform allows creators to control how their content is displayed—except Typeform. At the very minimum, if a Typeform user takes the time to upload a translation, there should be a visible language selection button on the form itself. The choice should be in the hands of the user filling out the form, not dictated by their web browser settings—something neither the creator nor the respondent has real control over.

So here’s my question:

  • How is this still a thing?
  • How has this not been fixed despite clear demand?
  • Why is this limitation hidden from paying users until after they upgrade and attempt to use the feature?

This is completely misleading, and honestly, it’s unacceptable for a premium service. Typeform needs to publicly clarify this limitation upfront so people don’t waste time and money expecting functionality that simply doesn’t exist.

Someone from Typeform, please explain how this hasn’t been addressed yet.

Hi ​@Multilingual Thanks for stopping by the community and sharing your feedback both here and in your comment on another thread. I definitely appreciate the thought and specificity you’ve added to it. This helps our product team understand the limitations and requests further. 

While we do offer AI-powered translations (a relatively new feature, too!), there are some limitations based on form size, and I totally get that it would be better to know this upfront. We’re only just realizing what those limitations are since the number of forms with extensive question amounts is smaller, and while that’s not an excuse for them,  I see how it could be a frustrating surprise when you're actively trying to use the feature.

As for language selection, you're right that the current setup relies on browser settings rather than offering a manual toggle. I believe our product team thought it would be helpful to automatically add the translation rather than asking the respondent to select a language, though we’ve seen some users request more control over this, and it’s definitely something worth exploring. 

I’ve passed along your feedback to the product team and even though I can’t promise an immediate fix, transparency and usability are important to us, so I appreciate you bringing this up. If you have any other thoughts, feel free to share!


Reply