Answered

REEMBOLSO

  • 18 June 2023
  • 3 replies
  • 69 views

Boa noite,

 

Assinei a conta anual do typeform por engano. Não utilizei e já cancelei, pois quero assinar apenas um mês. Por favor, resolvam isso pra mim. Preciso do reembolso, não tenho dinheiro para a assinatura anual e nem necessito dela.

 

Grata,

 

Carol.

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Best answer by James 19 June 2023, 09:45

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3 replies

Userlevel 7
Badge +5

Olá Caroline, the language of this community is English for now, as we are unable to support other languages at the moment, but we hope to add other languages in the future.


If you need to cancel your Typeform account and request a refund you can do so by contacting our support team here, who will be happy to help you (support is offered in English or Spanish). 


Thanks!

Hi, 

 I accidentally got the annual package instead of the monthly one. 

 

Can you refund me please?

 

Thank you

Userlevel 7
Badge +6

@martellvic - use this link to submit a support ticket to Typeform and the Billing team will get back to you to help out. 

des

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