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Slow survey response on mobile


Hi community, 

I’m running a customer survey and its running very slow on mobile devices. I have tested on many different mobile devices and the response time has always been very slow. The survey is quiet long but not complex. I will have to switch to another tool if this can’t be improved, since my main target group will fill out the survey on mobile… even tough I like Typeforms. 

Is there anything that I can improve/change? 

Survey: https://pathfinderpro.typeform.com/to/OScKkCcR 

 

2 replies

Liz
Community Team
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  • Tech Community Advocate
  • 14904 replies
  • April 2, 2025

Hi ​@Bill2293 Thanks for stopping by the community and sharing the link! That was definitely helpful. I tried out the form on my Safari browser on iPhone browser, and it didn’t seem too slow. That said, do you have the form embedded and/or notice the form slowness on certain browsers or devices? Thanks again!


  • Author
  • Explorer
  • 2 replies
  • April 4, 2025

Hi Liz, 

I don’t have it embedded on my website. Desktop works fine, but mobile (Samsung Galaxy) is extremely slow. I tried to delete pictures, but that did not help. Could it be that I have too many questions?


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