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Mobile layout on actual layout differs from the mobile preview


Mobile layout on actual mobile differs from the mobile layout on preview

 

Hi, I have a problem with mobile layout, which is differ from the preview.

What Typeform says I will see on my mobile looks like this; perfect layout.

 

and this is what I actually see on my mobile. I tried with my friend’s cellphone but there was no difference.

 

The layout is totally different and I definitely prefer the previous one.

What can I do? 

Best answer by Paulo

Hi @junga! Welcome to the Typeform community from another user!

Have you published your form? I noted in the screenshot you posted that the url is “admin.typeform.com”, but in order to check how your form would really look like, you should go to the [Share] tab and open the provided link on your mobile (as the image below). The link should be something like https://[your_account].typeform.com/to/[something]

Please let us know if it’s still weird in the published link. Hope it helps!

 

 

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3 replies

  • 304 replies
  • Answer
  • August 31, 2021

Hi @junga! Welcome to the Typeform community from another user!

Have you published your form? I noted in the screenshot you posted that the url is “admin.typeform.com”, but in order to check how your form would really look like, you should go to the [Share] tab and open the provided link on your mobile (as the image below). The link should be something like https://[your_account].typeform.com/to/[something]

Please let us know if it’s still weird in the published link. Hope it helps!

 

 


Gabi Amaral
Ex–Typefomer
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  • Ex–Typefomer
  • 1777 replies
  • August 31, 2021

Hey @junga! It's great to have you here! :blue_heart:

In case the solution @Paulo provided doesn't work, make sure to convert your typeform to the new builder. We had a user with the same issue a few months ago and he fixed it by doing that. Take a look at the thread below!

Also, make sure to read this article from our Help Center with everything you need to know about the new builder. :wink:

Let us know how it goes! Have a great day! 


  • Author
  • Explorer
  • 1 reply
  • September 2, 2021

Hi @Paulo , it worked. Thanks!


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