Mobile layout on actual mobile differs from the mobile layout on preview
Hi, I have a problem with mobile layout, which is differ from the preview.
What Typeform says I will see on my mobile looks like this; perfect layout.
and this is what I actually see on my mobile. I tried with my friend’s cellphone but there was no difference.
The layout is totally different and I definitely prefer the previous one.
What can I do?
Best answer by Paulo
Hi @junga! Welcome to the Typeform community from another user!
Have you published your form? I noted in the screenshot you posted that the url is “admin.typeform.com”, but in order to check how your form would really look like, you should go to the [Share] tab and open the provided link on your mobile (as the image below). The link should be something like https://[your_account].typeform.com/to/[something]
Please let us know if it’s still weird in the published link. Hope it helps!
Hi @junga! Welcome to the Typeform community from another user!
Have you published your form? I noted in the screenshot you posted that the url is “admin.typeform.com”, but in order to check how your form would really look like, you should go to the [Share] tab and open the provided link on your mobile (as the image below). The link should be something like https://[your_account].typeform.com/to/[something]
Please let us know if it’s still weird in the published link. Hope it helps!
In case the solution @Paulo provided doesn't work, make sure to convert your typeform to the new builder. We had a user with the same issue a few months ago and he fixed it by doing that. Take a look at the thread below!