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can you access your form today ?

  • February 3, 2021
  • 1 reply
  • 425 views

Hi Im sorry but I need your urgent support.....I can't work at all on my forms today ....everything is stuck....I got a message "Oops! Something went wrong... Your form has formatting issues and we cannot open it" Please help me Thanks for your support Stephanie

 

Precision : I have this message for all the forms. I cant open not of them

 

Best answer by Liz

Hi @Sbret . Thanks for joining our community! :) 

Usually this error appears when the browser cache needs to be cleared. Once you clear your browser cache, you should then be able to view your forms. 

Let us know if this doesn’t work!

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Liz
Community Team
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  • Tech Community Advocate
  • 14840 replies
  • Answer
  • February 3, 2021

Hi @Sbret . Thanks for joining our community! :) 

Usually this error appears when the browser cache needs to be cleared. Once you clear your browser cache, you should then be able to view your forms. 

Let us know if this doesn’t work!


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