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I have been trying to add a video to my survey but it doesn’t let me add it. It shows a message like this. My internet connection is superfast too! 

 

Best answer by Sol Mendes

Hey, @Gabi Amaral! It works again. I just logged out and logged in again.

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Gabi Amaral
Sol Mendes
2 people like this
  • Gabi Amaral
    Gabi Amaral
  • Sol Mendes
    Sol Mendes

Liz
Community Team
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  • Liz
  • Tech Community Advocate
  • July 12, 2022

Hi @tony.young What browser are you using? If you aren’t already, do you mind trying on Chrome? 

Life is a series of awkward moments separated by snacks.
Sol Mendes
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 I tried in Firefox and the same problem happened!

Gabi Amaral
1 person likes this
  • Gabi Amaral
    Gabi Amaral
john.desborough
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@Liz - i have run a test on 3 different browers and am seeing the same issue

 

If your third coffee of the day is not helping you with your Typeform, maybe we can help you find your answers...
Liz
Community Team
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  • Liz
  • Tech Community Advocate
  • July 19, 2022

Huh, I’m not seeing any bugs open for this yet either. @john.desborough @Sol Mendes @tony.young are you still noticing the issue? 

Life is a series of awkward moments separated by snacks.
john.desborough
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@Liz - works fine for me now.. both in pulling from YouTube and from Pexels.. 

 

des

If your third coffee of the day is not helping you with your Typeform, maybe we can help you find your answers...
Liz
1 person likes this
  • Liz
    Liz
Gabi Amaral
Ex–Typefomer
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@gmalho and @Sol Mendes is it working now? 

Everyone you meet is fighting a battle you know nothing about. Be kind. Always. =)
Sol Mendes
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Hello, @Gabi Amaral, @Liz 

 

Yes, now it works again, thanks! =)

Gabi Amaral
1 person likes this
  • Gabi Amaral
    Gabi Amaral
Gabi Amaral
Ex–Typefomer
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Yaaay, cool @Sol Mendes! Did you do anything to make it work again? 

Everyone you meet is fighting a battle you know nothing about. Be kind. Always. =)
Sol Mendes
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Hey, @Gabi Amaral! It works again. I just logged out and logged in again.

Gabi Amaral
1 person likes this
  • Gabi Amaral
    Gabi Amaral

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