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score and quiz result wrong

O

I created a survey with multiple choice questions. One point will be awarded for each correct answer. But in the end it always counts incorrectly, the result is always failed, always endsreen A

 

Best answer by James

Hmm, that’s very strange @openmind , from what you’ve shown I can’t see where the problem would be. In this case I would suggest contacting Typeform support here: https://www.typeform.com/help/contact/ and they can have a look at the setup of your quiz to identify the source of the issue. 

Thanks

 

James

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    4 replies

    James
    Community Team
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    • James
    • Community Team
    • 681 replies
    • November 24, 2023

    Hey @openmind sorry to hear you’re having issues with your quiz. It’s difficult to tell exactly what the issue is here without seeing the full setup. Did you add the ranges to the “score ranges” option for each of the endings (see example below)? Feel free to share what you added here. This is the part I mean...

     

    This Help Center article might also be useful for troubleshooting the issue, in case you haven’t already checked it out: https://www.typeform.com/help/a/show-different-endings-based-on-score-360051562852/

    Thanks!

     

     

    O
    • openmind
    • Author
    • Explorer
    • 1 reply
    • November 24, 2023

    yes, i do, but it doesn´t work

     

    James
    Community Team
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    • James
    • Community Team
    • 681 replies
    • Answer
    • November 27, 2023

    Hmm, that’s very strange @openmind , from what you’ve shown I can’t see where the problem would be. In this case I would suggest contacting Typeform support here: https://www.typeform.com/help/contact/ and they can have a look at the setup of your quiz to identify the source of the issue. 

    Thanks

     

    James

    Liz
    Community Team
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    • Liz
    • Tech Community Advocate
    • 14890 replies
    • December 6, 2023

    Hi @openmind Were you able to reach our support team? 😀

    Life is a series of awkward moments separated by snacks.

    Reply


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