I have a free version, trying to upgrade to the monthly professional version. I’m in the U.S., paying with my Discover card. The card is valid, not getting any error messages. I click on the “upgrade now” button and it does nothing! GRRRRRRRR
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I'm trying to upgrade from a free version and the page won't move forward!
Best answer by john.desborough
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+6- Certified Partner & Champion
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I just submitted something through that link. I’m getting SUPER tired of re-entering all my billing information again and again. I can’t believe their payment portal is broken!!!!!!!!!!!!!!!!! Can they not provide SOME sort of customer phone support for this!?!?!?!? I need to send a client a link to the survey!
I am so ABSOLUTELY P*** off! On a whim, I tried a different credit card which I didn’t want to do as I use the DISCOVER card for all my business expenses. I tried a VISA and it went through.
YOU WOULD THINK TYPEFORM COULD BOTHER TO TELL SOMEONE WHAT CREDIT CARDS THEY WILL ACCEPT! I HAVE SPENT MORE THAN 2 HRS TRYING TO RESOLVE THIS!!!
SHAME ON TYPEFORM!!!
+5Hi 
I’ve shared this feedback with our product team, but if you have any further questions as to which payments are accepted, you can see the list of accepted payments here.
Life is a series of awkward moments separated by snacks.
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