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Data missing from responses


The same results from my questionnaire are not showing data from any of my respondents. **These questions were required, I’ve allowed pop-ups, and cleared my browser cookies. Not sure what else to do. Help!

 

Best answer by Liz

Hm, I would have our support team look into this, as they’ll be able to log into your account and see directly what’s happening in the form. 

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Liz
Community Team
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  • Tech Community Advocate
  • 15035 replies
  • August 18, 2023

Hi @MJDesignCO Did you happen to delete the questions or edit them? If so, this article here can help understand what might have happened to the data. 

If that’s not the case, are there any logic jumps skipping over those questions? 


  • Author
  • Explorer
  • 1 reply
  • August 18, 2023

Hi Liz, the questions were not edited or deleted. It was all built and published in an hour or so. No logic jumps that I’m aware of either.


Liz
Community Team
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  • Tech Community Advocate
  • 15035 replies
  • Answer
  • August 21, 2023

Hm, I would have our support team look into this, as they’ll be able to log into your account and see directly what’s happening in the form. 


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