Follow-up Feature - Send Email Notifications To Self Not Working | Community
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Follow-up Feature - Send Email Notifications To Self Not Working


Hi there, I was just wondering if anyone tried to use the trigger action where after a person signs up, typeform would send a notification of a lead to (my email).

I’ve followed the steps mentioned under the new follow-up settings to set the trigger + action but I’ve yet to receive any email notifications in my inbox even after several tries.

My Form is pretty simple, just the usual contact form and a drop down indicating time. But it seems that that didn’t do the trick.

Is the follow-up function working for everyone else?

2 replies

Liz
Community Team
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  • Tech Community Advocate
  • 14921 replies
  • May 14, 2024

Hi @jeanette You might have already done this, but after editing the follow-ups, did you publish the changes to the form? 


Grace
Community Team
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  • Community Advocate
  • 2629 replies
  • May 22, 2024

Hey @jeanette how’s it going? Did you get follow-ups to work in the end? Let us know if you still need some help 😊


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