Hello Community, in the past 4-5 Days, my Typeform generated 4 Leads. The Problem is, that there were no answers. The whole submitted Typeforms where empty. Nearly all of the questions in my form are required, so its not possible to send the form if an answer is missing. Did someone had the same Problem?
Answered
Empty Results
Best answer by john.desborough
Typeform won’t register a response unless the submit button is pushed, so if it is saying that there is a response but the answers are ‘null’, then that will take some digging into the backend systems of Typeform - something that
Have you raised a support ticket on this yet? if you have not, you should do so by going to this link: https://help.typeform.com/hc/en-us/requests/new and logging the ticket.
this will get both support and the community support teams looking into this for you..
sorry i could not be of more assistance but this is a puzzling one!
cheers
des
1 person likes this
+5Hi 
If the questions are marked as required, the respondents shouldn't be able to submit the form without answering them. Do you mind sharing your typeform URL here? I'll be happy to test it! =)
Smile – sunshine is good for your teeth.
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please delete my results if you find them and they might skew your results..
des
I know, but my last 4 Results were completely empty. At every question, even at the required ones, were “no response”.
+6- Certified Partner & Champion
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Fabian Messner93 wrote:
I know, but my last 4 Results were completely empty. At every question, even at the required ones, were “no response”.
cheers
If your third coffee of the day is not helping you with your Typeform, maybe we can help you find your answers...
1 person likes this
+6- Certified Partner & Champion
- 5318 replies
- Answer
Typeform won’t register a response unless the submit button is pushed, so if it is saying that there is a response but the answers are ‘null’, then that will take some digging into the backend systems of Typeform - something that
Have you raised a support ticket on this yet? if you have not, you should do so by going to this link: https://help.typeform.com/hc/en-us/requests/new and logging the ticket.
this will get both support and the community support teams looking into this for you..
sorry i could not be of more assistance but this is a puzzling one!
cheers
des
If your third coffee of the day is not helping you with your Typeform, maybe we can help you find your answers...
+5Hi 
Life is a series of awkward moments separated by snacks.
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