Datas on a private Workplace that has been deleted | Community
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Datas on a private Workplace that has been deleted

  • June 3, 2024
  • 1 reply
  • 25 views

Hello,

We used to have a “Plus” account where we had several surveys available. However, we stopped this subscription few days ago, and as a consequence, these surveys are not visible anymore into our “Limited” Workspace. 

Is there any way to pick up the datas related to the surveys linked to our “Plus” account before a permanent deletion? 

We really need to collect the results of these surveys, so any help would be much appreciated.

Best,

Best answer by Liz

Hi @Jenia Thanks for stopping by the community. It might be best to contact our support team here since we don’t have access to your account/workspaces. They’ll be able to log in to your account and thus offer a bit better of help!

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Liz
Ex–Typefomer
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  • Tech Community Advocate
  • 15035 replies
  • Answer
  • June 3, 2024

Hi @Jenia Thanks for stopping by the community. It might be best to contact our support team here since we don’t have access to your account/workspaces. They’ll be able to log in to your account and thus offer a bit better of help!


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