URGENT - survey closed at 100 responses with business plan | Community
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URGENT - survey closed at 100 responses with business plan

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Hello, my survey was automatically closed at 100 responses even if I have paid for a business plan that allows 10 000 answers for month. How to activate again my survey ?

Please help this is a survey for business opening.

Isabel

Best answer by john.desborough

@Palomita9 - use this link to open a ticket with the Support Team

 

des

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john.desborough
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@Palomita9 - use this link to open a ticket with the Support Team

 

des

If your third coffee of the day is not helping you with your Typeform, maybe we can help you find your answers...
Gabriel
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    Palomita9
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  • Palomita9
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  • 1 reply
  • March 7, 2022

Dear John,

 

Many thanks for your kind help. I have found the solution on paramaters access.

The issue is resolved.

Have a good week.

Isabel

john.desborough
Grace
Gabi Amaral
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    john.desborough
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Liz
Community Team
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  • Liz
  • Tech Community Advocate
  • March 11, 2022

@Palomita9 Glad to hear the issue was solved! Could you let us know what fixed the issue in case anyone else runs into the same thing? :grinning:

Life is a series of awkward moments separated by snacks.
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  • Eduxarxa
  • Navigating the Land
  • January 13, 2023

Hello! I have the same problem. Can someone help us? Thank you!

john.desborough
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@Eduxarxa - you will need to raise a help ticket with the Typeform Support Team at this link

 

des

If your third coffee of the day is not helping you with your Typeform, maybe we can help you find your answers...
Liz
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    Eduxarxa

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