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Webhook Response Error

  • September 14, 2022
  • 5 replies
  • 47 views

Hello.We are using our own CRM program attached to the typeform.Applications submitted on the type form are registered as CRM through webhook linkage.As of May 24, there was an error in the webhook answer.Applications received after that time will not be transferred to the CRM.(*Attach pictures)How can I fix webhook response error?

 

 

Best answer by Liz

Hm, our technical team should be able to look on the backend for this error. Do you mind contacting them from your account email here? Thanks!

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5 replies

Liz
Ex–Typefomer
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  • Tech Community Advocate
  • 15035 replies
  • September 14, 2022

Hi @인라이튼 could you share a screenshot of the response received?


Hi @Liz !

 

What is the response you asked for?
Can I capture one raw data that can be seen in “Result” → â€śResponses” ?


Liz
Ex–Typefomer
Forum|alt.badge.img+5
  • Tech Community Advocate
  • 15035 replies
  • September 15, 2022

Hi @인라이튼 I’ll need a screenshot of the response shown below in order to see what the error message is. 

 


Hi @Liz !

Please check the requested screenshot!

When I check, nothing comes up..


 


Liz
Ex–Typefomer
Forum|alt.badge.img+5
  • Tech Community Advocate
  • 15035 replies
  • Answer
  • September 20, 2022

Hm, our technical team should be able to look on the backend for this error. Do you mind contacting them from your account email here? Thanks!


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