The incomplete results report

Hi @Pilar Cristancho Thanks for stopping by! The language of our community is English, so I hope you don’t mind my reply in English. 😀

If the respondent didn’t click the submit button, the data won’t appear in the Results panel. You may be missing some information if they didn’t fully complete the form. 

If you have tested/completed the form by clicking the submit button and the data still isn’t appearing, then our support team can help further if you contact them from your account email here. 

Thanks for answering.
In our case, we do know that many forms were successfully completed and sent. But Typeform doesn't show them as finished.
There is a distortion of reality and it is not possible to obtain a report based on the data that the people interviewed have given us. This is a big problem because the results are not reliable.
I insist, that many forms that I helped fill out and made sure they were sent do not appear.

Hm, can you confirm that the submit button was clicked? If you would like, I’d be happy to test this for you, if you don’t mind providing the URL to your form, @Pilar Cristancho . One thing to note is that this test will take one of your responses.