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Typeform/Salesforce Errors

C

I’m currently getting several errors with Typeform/Salesforce integration.  

API Callout Error: 401 - Unauthorized

Exception: Search Term exceeded max length

Exception: Insert failed. First exception on row 8

Is there a way to setup typefrom to just push data once, instead of looking to update old data?
 

Best answer by Liz

Hi again, @crm.ninjas ! It’s me. One other question I have for you - are you connecting Typeform to Salesforce with an account that has Salesforce included in the plan? You’ll need a Business plan or higher in order to connect to Salesforce. 

Thanks again! Sorry for all the back and forth. 

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    4 replies

    Liz
    Community Team
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    • Liz
    • Tech Community Advocate
    • 14971 replies
    • March 25, 2022

    @picsoung do you happen to know what these errors mean? 

    Life is a series of awkward moments separated by snacks.
    Gabi Amaral
    1 person likes this
    • Gabi Amaral
      Gabi Amaral
    Liz
    Community Team
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    • Liz
    • Tech Community Advocate
    • 14971 replies
    • April 1, 2022

    Hi @crm.ninjas The technical support team let me know that this is a bug they have open currently with the developers. I’m following the bug, so I’ll post back here once I have an update on the progress of a fix!

    Life is a series of awkward moments separated by snacks.
    john.desborough
    Gabi Amaral
    2 people like this
    • john.desborough
      john.desborough
    • Gabi Amaral
      Gabi Amaral
    Liz
    Community Team
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    • Liz
    • Tech Community Advocate
    • 14971 replies
    • Answer
    • April 1, 2022

    Hi again, @crm.ninjas ! It’s me. One other question I have for you - are you connecting Typeform to Salesforce with an account that has Salesforce included in the plan? You’ll need a Business plan or higher in order to connect to Salesforce. 

    Thanks again! Sorry for all the back and forth. 

    Life is a series of awkward moments separated by snacks.
    Gabi Amaral
    1 person likes this
    • Gabi Amaral
      Gabi Amaral
    C
    • crm.ninjas
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    • 1 reply
    • April 5, 2022

    yes, it is the correct plan. 

     

    It was working and now isn’t working. We were using a test originally and it would push data.   With the new form we only get the API Callout Error: 401 - Unauthorized.

    Gabi Amaral
    1 person likes this
    • Gabi Amaral
      Gabi Amaral

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