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Missing fields in Zoho CRM integration


I am able to connect a typeform to our Zoho CRM account, but there are some fields in our Lead form that are not appearing when I try to map the fields in the typeform. At least one of my custom fields is showing up, but not others. Anything I can do to troubleshoot it? Is there a way to manually refresh the fields that Typeform reads from Zoho?

Best answer by jplumey

I think this might be because the fields in Zoho are not text fields, but either multi-choice or dropdown fields.

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  • May 19, 2022

I think this might be because the fields in Zoho are not text fields, but either multi-choice or dropdown fields.


Liz
Community Team
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  • 14904 replies
  • May 24, 2022

Hi @jplumey I hope you’re having a great week so far! Were you able to map the fields? Or still having troubles getting them connected?


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