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Embed form in Hubspot marketing email


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When embedding a Typeform in Hubspot marketing email, the design of the buttons looks good in the HTML-preview, but in the actual email the button loses its design and the email gets a wider that it should be.

How can this be solved?

HTML- preview:

 

Test email from Hubspot:

 

Best answer by Kickan

I tried both gmail and yahoo and there it looks perfect on both. So I then it must be with Outlook there is an issue as Outlook doesn’t tend to show styling correctly.

 

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11 replies

Liz
Community Team
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  • Tech Community Advocate
  • 14858 replies
  • August 22, 2022

Hi @Kickan Happy Monday! How are you receiving the test email? Is it in your email inbox? If so, which email service provider do you use? 


Gabi Amaral
Ex–Typefomer
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  • Ex–Typefomer
  • 1778 replies
  • August 31, 2022

Hey @Kickan, hope you're having a nice day!

Were you able to check Liz' reply above? Don't forget to let us know which email service provider you use. 

Thanks! 


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  • Author
  • Explorer
  • 5 replies
  • September 2, 2022

Hi,

Yes, it comes to my email inbox in Outlook.


Liz
Community Team
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  • Tech Community Advocate
  • 14858 replies
  • September 2, 2022

Hm, that might be the issue, as Outlook doesn’t tend to show styling correctly. Are you able to try another provider, like Google, @Kickan ?


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  • Answer
  • September 5, 2022

I tried both gmail and yahoo and there it looks perfect on both. So I then it must be with Outlook there is an issue as Outlook doesn’t tend to show styling correctly.

 


Liz
Community Team
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  • Tech Community Advocate
  • 14858 replies
  • September 6, 2022

@Kickan Outlook is definitely a tricky one! Glad to hear it’s working in the other two. 😀


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  • 5 replies
  • September 15, 2022

Yes, good that it work in Yahoo and G-mail, but most important is that it works in Outlook.

So how do I adjust so it also looks good in Outlook?


john.desborough
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  • Certified Partner & Champion
  • 5262 replies
  • September 15, 2022

@Kickan - my conversations with Typeform Support on Outlook indicate that this is not possible in Outlook. that is a Microsoft issue, not a Typeform issue. 

this is an older Help Center post that talks about this - scroll down below the video.. 


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  • 5 replies
  • September 23, 2022

@john.desborough Thanks for your reply! From what I understand when reading that older post, is that it’s not possible to embed Typeform in an Outlook email and send out. This it not what I’m doing, I’m embedding a Typeform in Hubspot and when that email is sent to a receiver who open the email in Outlook, Outlook does not display the email correct, please see below. When sending the same email to a Yahoo receiver or Gmail- receiver it looks perfect.
So I wonder if I can adjust the embedded code so that Outlook displays it correct?

@Liz Do you know if the code embedded in the Hubspot email can be adjusted so the receiver in Outlook also can see the email with correct layout? 

 


john.desborough
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  • Certified Partner & Champion
  • 5262 replies
  • September 23, 2022

@Kickan - either way, it’s a Microsoft issue

 


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  • 5 replies
  • September 23, 2022

@john.desborough Ok, thanks for your answer.


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