Hubspot Integration doesn't create Company and Deal | Community
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Hubspot Integration doesn't create Company and Deal

  • January 11, 2023
  • 5 replies
  • 117 views
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  • shxc
  • Explorer
  • 6 replies

Hi,

I want to integrate Typeform with Hubspot.

Unfortunately I can’t map the email field in TypeForm to the email field in HubSpot. Whenever I want to save it I get the error messages that there might have been changes to the fields in HubSpot and that I should retry. There aren’t any changes in Hubspot...any ideas what the problem could be?

--- UPDATE ---

Deal and Company creation worked out of a sudden, I have no idea why.

My best,
Stephan

Best answer by Liz

Thanks, @shxc ! I checked with our tech team, and they don’t have an open bug for this, so it might be an issue related to your account. Have any of the fields in Hubspot or Typeform changed since you’ve set up the integration? 

If not, it may be best to contact our tech team here, who can take a closer look into this for you. 

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5 replies

Liz
Community Team
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  • Liz
  • Tech Community Advocate
  • 14904 replies
  • January 11, 2023

Hi @shxc Glad to hear it’s working! Let us know if you run into the error message again. 

Life is a series of awkward moments separated by snacks.
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  • shxc
  • Author
  • Explorer
  • 6 replies
  • January 12, 2023

Hi @Liz,

I still get the error and can’t add an email to a contact.

Only Deal and Company creation work now, probably because I stopped trying to set the deal and company owner.

Best
Stephan

Liz
Community Team
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  • Liz
  • Tech Community Advocate
  • 14904 replies
  • January 12, 2023

@shxc Could you send a screenshot of your form in the builder and how you’re setting up the integration? 

Life is a series of awkward moments separated by snacks.
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  • shxc
  • Author
  • Explorer
  • 6 replies
  • January 13, 2023

Hi @Liz,

of course, attached.

Best

Liz
Community Team
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  • Liz
  • Tech Community Advocate
  • 14904 replies
  • Answer
  • January 13, 2023

Thanks, @shxc ! I checked with our tech team, and they don’t have an open bug for this, so it might be an issue related to your account. Have any of the fields in Hubspot or Typeform changed since you’ve set up the integration? 

If not, it may be best to contact our tech team here, who can take a closer look into this for you. 

Life is a series of awkward moments separated by snacks.

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