Is anyone else having problems with their form not showing results of forms?
Answered
Results not showing
Best answer by PD2023
Hi all, got a response from typeform, see below:
After some investigation and testing, we haven't been able to reproduce the issue on our end.
Usually this happens when there is a browser session issue. The easiest way to test this is by opening an incognito or private window. You can see how to do this for the following browsers here: Google, Firefox, Safari.
If this now works in the incognito/private window:
1. This means your session in the regular browser needs to have its cache and cookies cleared.
2. It can also mean that there is a plugin or extension causing the issue. In this case, the best thing to do is to disable them all and enable them 1 by 1 whilst testing.
If this doesn't work, we'll need the following information to investigate further from here:
1. Name and version of the browser and device you are using (you can open this link to quickly find the data)
2. A screenshot or recording of the active network panel. (Please see from minute 1.33 in this recording to see how to do that | Free recording tool)
+1Same - as are a few others - raise a ticket in their support and keep spamming them because this is unbelievable.
+1Hi all, got a response from typeform, see below:
After some investigation and testing, we haven't been able to reproduce the issue on our end.
Usually this happens when there is a browser session issue. The easiest way to test this is by opening an incognito or private window. You can see how to do this for the following browsers here: Google, Firefox, Safari.
If this now works in the incognito/private window:
1. This means your session in the regular browser needs to have its cache and cookies cleared.
2. It can also mean that there is a plugin or extension causing the issue. In this case, the best thing to do is to disable them all and enable them 1 by 1 whilst testing.
If this doesn't work, we'll need the following information to investigate further from here:
1. Name and version of the browser and device you are using (you can open this link to quickly find the data)
2. A screenshot or recording of the active network panel. (Please see from minute 1.33 in this recording to see how to do that | Free recording tool)
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