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Check returning customer to get information


Hi there -- I am building a check-in form, and want to be able to look into my backend database to see if the customer is a returning customer and then skip to different logic parts so they don’t need to fill in redundant information…is this possible?

Best answer by mathio-tf

Hello @bennettcolecohen 

you will need to look up this information yourself (eg. SQL query of API request) and then pass it as hidden field to your typeform.
 

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Liz
Community Team
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  • March 1, 2022

Hi @bennettcolecohen Within Typeform, this isn’t exactly possible, but what is the backend service or e-commerce site you’re using? I *may* have an idea for a workaround. :sunglasses:


This is all going to live in a flask app with sqlite. That being said, i’m not tied to anything and it’s a simple enough project to switch to different backend or a js framework. What do you have in mind? Thanks!!


Liz
Community Team
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  • Tech Community Advocate
  • 14905 replies
  • March 2, 2022

Oof! That I am not familiar with, but @picsoung or @mathio might be!


mathio-tf
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  • Typeform
  • 888 replies
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  • March 7, 2022

Hello @bennettcolecohen 

you will need to look up this information yourself (eg. SQL query of API request) and then pass it as hidden field to your typeform.
 


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