Typeform URL Redirect NOT Working (with hidden fields and parameters) | Community
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Typeform URL Redirect NOT Working (with hidden fields and parameters)


I would love any help with someone who has figured this out. 

 

We are experiencing a major issue with Typeform’s URL redirect NOT working as of June 22nd 9am PT.

 

Original flow:

  1. User creates an account on our site and user_id is created as a hidden field
  2. User is directed to complete a Typeform
  3. Upon completion of Typeform, user should be redirected to a page in our web application, along with the user_id and the parameters they just filled out

 

What’s happening:

  1. User creates an account on our site and user_id is created as a hidden field
  2. User is directed to complete a Typeform
  3. Upon completion of Typeform, user is going through an infinite loop, being redirected to the first question of the Typeform, instead of be redirected to a page in our web app 

 

 

This issue is preventing new user account creation and we have no idea what to do. Please help!!

2 replies

john.desborough
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  • Certified Partner & Champion
  • 5272 replies
  • June 23, 2023

@ashimash - i would suggest reaching out to Typeform Support and raising a ticket with them. They have the ability to look into the guts of your form and determine what might be happening 

 

des


Liz
Community Team
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  • Tech Community Advocate
  • 14905 replies
  • June 30, 2023

Hi @ashimash Were you able to reach our support team? 


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