Unable to edit past invoice (yesterday) | Community
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Unable to edit past invoice (yesterday)

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I am unable to edit my past invoice, as it contains errors and I will not be able to use it for taxes for my company. 

 

Can you help me to fix it?

Thank you

Best answer by Liz

Hi @danilogoscale thanks for stopping by the community! It isn’t possible for customers to edit the invoices, but our billing team can update the address or company name. They aren’t able to edit information such as the VAT number. 

If you do need to edit either the address or company name, you can contact our support team here. Just be sure to contact them from your account email! Let us know if there’s anything else we can answer for you. 

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Liz
Community Team
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  • Liz
  • Tech Community Advocate
  • 14905 replies
  • Answer
  • June 1, 2021

Hi @danilogoscale thanks for stopping by the community! It isn’t possible for customers to edit the invoices, but our billing team can update the address or company name. They aren’t able to edit information such as the VAT number. 

If you do need to edit either the address or company name, you can contact our support team here. Just be sure to contact them from your account email! Let us know if there’s anything else we can answer for you. 

Life is a series of awkward moments separated by snacks.
john.desborough
1 person likes this
  • john.desborough
    john.desborough
Liz
Community Team
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  • Liz
  • Tech Community Advocate
  • 14905 replies
  • June 8, 2021

Hi @danilogoscale were you able to get this sorted out with our support team? :grin:

Life is a series of awkward moments separated by snacks.

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