Payment - Change account (upgrade and downgrade) | Community
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Payment - Change account (upgrade and downgrade)

  • February 4, 2021
  • 1 reply
  • 124 views
L
If I am in a professional account paying the annual fee and want to go to a premium account for a month and then return to the professional account, do I pay only the difference and then pay the equivalent to the professional plan again?

Best answer by Liz

Welcome to the community @Lucca ! Once you’ve subscribed to the Professional yearly plan, you’ll only see an option to switch to the Premium yearly plan. If you’d like to change to the monthly plan instead before the year has expired, you’ll need to contact our billing team for help. 

If that’s something you’re thinking of doing, let us know, and we can connect you with them! :) 

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    Liz
    Community Team
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    • Liz
    • Tech Community Advocate
    • 15013 replies
    • Answer
    • February 4, 2021

    Welcome to the community @Lucca ! Once you’ve subscribed to the Professional yearly plan, you’ll only see an option to switch to the Premium yearly plan. If you’d like to change to the monthly plan instead before the year has expired, you’ll need to contact our billing team for help. 

    If that’s something you’re thinking of doing, let us know, and we can connect you with them! :) 

    Life is a series of awkward moments separated by snacks.

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