How can I refund and cancel a subscription I got just now? It was a mistake 😓 | Community
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How can I refund and cancel a subscription I got just now? It was a mistake 😓

  • April 12, 2022
  • 1 reply
  • 182 views
J

I was trying to register for a one month only subscription because I would only use Typeform for 1 MONTH. 

I'm surprised because they subscribed me to the ANNUAL plan and my debit card was charged more than ＵＳＤ250?!  I am an ordinary office workers… I cant pay that much and my english is suck so I copy the question in the pass. sorry..

Best answer by Liz

Hi @jeff liu You’ll need to contact our billing team directly for help with account issues and payments. You can contact them from your account email here. 

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    Liz
    Community Team
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    • Liz
    • Tech Community Advocate
    • April 12, 2022

    Hi @jeff liu You’ll need to contact our billing team directly for help with account issues and payments. You can contact them from your account email here. 

    Life is a series of awkward moments separated by snacks.

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