How do I get a refund? | Community
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How do I get a refund?

  • May 13, 2022
  • 1 reply
  • 193 views
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I changed my plan to Free last month, but for some reason the process didn’t go through (maybe there might have been a technical issue) and I was charged another 59 USD this month again. Is there any way to get a refund? I haven’t used the Typeform since. 

Best answer by Liz

Hi @nathankim The best thing to do would be to contact our billing team directly here, as they have access to your account and can help with this. 😀

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Liz
Community Team
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  • Liz
  • Tech Community Advocate
  • 14919 replies
  • Answer
  • May 13, 2022

Hi @nathankim The best thing to do would be to contact our billing team directly here, as they have access to your account and can help with this. 😀

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