I canceled my plan however got a mail for an invoice. How do i cancel my plan? | Community
Skip to main content
Answered

I canceled my plan however got a mail for an invoice. How do i cancel my plan?

  • September 12, 2022
  • 1 reply
  • 50 views

Morning,

Last month i caneled my typeform plan. However this month i still got an invoice. 

So i changed my subscription for a ‘free account’ again.

How am i sure the cancelation worked this time?

Thanks in advance.

Best answer by Gabi Amaral

Hello @Frances Dockx! Welcome to our Community! 

The best option for your to make sure your plan was cancelled is raising a support ticket with the Billing team at this link. They'll be your best option! 

Wishing you a great week! 😊

View original

1 reply

Gabi Amaral
Ex–Typefomer
Forum|alt.badge.img+5
  • Ex–Typefomer
  • 1777 replies
  • Answer
  • September 12, 2022

Hello @Frances Dockx! Welcome to our Community! 

The best option for your to make sure your plan was cancelled is raising a support ticket with the Billing team at this link. They'll be your best option! 

Wishing you a great week! 😊


Reply