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How to Videos to VideoAsk?


levent veli
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Hello,

I uploaded my synthesia-made video to the videoask. However, the original version does not fit the screen, it is too focused. If I choose 'fit the video' option, then it there is a big plack gap on the upper side and down side of the video. How can I fix this problem?

 

Best, Levent

Best answer by andrew_videoask

@levent veli We actually have a feature that solves this problem, but it’s currently in beta. Drop our support team a message here and we can give you early access 😉 

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andrew_videoask
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Hi @levent veli, thanks for sharing your question here 👋

What are the dimensions of the video?

It’s best practice to upload videos that were produced in a 16:9 (landscape) aspect ratio. For example, 1920x1080 pixels or 1280x720 pixels. Additionally, the subject should be centered within the frame as much as possible. 


levent veli
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  • March 14, 2023

Thanks, @andrew_videoask!

 

It is 16x9 and 1920 x 1080, but the subject is not in the center. Any other way to work it around?


andrew_videoask
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@levent veli We actually have a feature that solves this problem, but it’s currently in beta. Drop our support team a message here and we can give you early access 😉 


levent veli
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  • March 16, 2023

Great! Thanks, Andrew!


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