Cannot call VideoAsk's URL variables to "redirect to URL" to feed Typeform's hidden variables | Community
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Cannot call VideoAsk's URL variables to "redirect to URL" to feed Typeform's hidden variables

  • November 8, 2024
  • 3 replies
  • 73 views

I am trying to use the "redirect to URL" ending to take users from VideoAsk to typeform. I need to be able to drag the hidden variables appended to the VideoASk URL to the TypeformURL, but those are not showing up as options in the Redirect to a URL dropdown.

 

Is there a way to do this?

 

 

3 replies

Grace
Community Team
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  • Community Advocate
  • 2646 replies
  • November 11, 2024

Hey @albertoniego which variables are you trying to add here? 


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  • 1 reply
  • November 11, 2024

@Grace ! Thanks for following up.

I created a VideoAsk, and added name and email as hidden variables in VideoAsk’s URL. By doing that, I can skip asking my users for that data again, since I already have it.

Now, when they complete the VideoAsk, I need to redirect them to Typeform. So, by the end of the VideoAsk, I am using the “redirect to URL” feature, to redirect them to typeform.

I need to be able to pass along that data from VideoAsk’s hidden variables (name and email) to Typeform, via Typeform’s hidden variables.


Grace
Community Team
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  • Community Advocate
  • 2646 replies
  • November 12, 2024

Hi @albertoniego you may have already seen this, but we have a Help Center guide here that walks you through the set up of redirecting from a videoask to a typeform and passing variables across. If that’s still not working, it might be worth reaching out to the support team (support@videoask.com) with a screen recording of the set up so they can investigate why the variables aren’t passing to the typeform.


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