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Integrating new VideoAsk responses to Google Sheet


PerryChristenberry

Last year, we built 2 VideoAsk ‘apps’ (one for summer only and one for year round classes). After they were built, we ran through a relatively simple process that created the google sheets to receive the VideoAsk responses. We built google app script to sort, clean, and order the 154 possible responses (per app ‘session’) so we could make the responses actionable for our staff.

We turned the summer app off at the end of summer and left the year round app continue - it’s still working today. When we turned on the Summer app again this year, it will no longer connect to google sheets… we have to go through Zapier now and that has NOT been useful. We attempted creating a new sheet and workbook but nothing has worked to date. We have tried to use Zapier, using the documentation about moving ‘special variables’, but it does not work. And, Zapier doesn’t appear to be able to read the 154 questions for me to create 154 special variables.  I can not find documentation to explain a way to simply send the responses from a VideoAsk session to google sheets so we get 1 cell for each answer (or possible answer if blank). 

Can someone explain the trick to getting a single row in google sheets filled with the responses from a single VideoAsk ‘session’? 

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4 replies

PerryChristenberry

​​​​​​​Oh, to be clear. I am able to move some of the fields from VideoAsk to google sheets with Zapier, but not all. The best I have been able to manage thus far is a few ‘special variables’ like name, email, etc. and the ‘All Responses’ item in Zapier that loads all responses into a single cell which is horribly ugly and requires an entirely new set of google app scripts code. 

 


Grace
Community Team
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  • Community Advocate
  • 2593 replies
  • April 1, 2025

Hi ​@PerryChristenberry welcome to the community 😊 I’ve moved your post under the VideoAsk section so it doesn’t get lost in the Typeform chatter!

We needed to make some updates to the Google Sheets integration, and are currently waiting for Google to review and confirm the new permissions. They are being a bit slow to respond to us at the moment, despite our team chasing them, so we’ve removed the integration from the list in VideoAsk while we try to get everything resolved. This means that at the moment it’s only possible to connect with Zapier, or you could try Make as well to set up a workflow. 

I would expect Zapier to be able to send the same information across as the direct integration, but I haven’t used it in a while, ​@Liz ​@Ash.NZ I don’t suppose either of you has integrated VideoAsk - Zapier - Google Sheets recently and might be able to help here? 


PerryChristenberry

Thank you for the information Grace and for the quick response. I will continue my trudging with Zapier, take a look at Make again, and hope @Liz or @Ash.NZ have some suggestions. Do you have a reliable integration from VideoAsk to an app other than Sheets (like the Sheets integration used to be)?


Grace
Community Team
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  • Community Advocate
  • 2593 replies
  • April 2, 2025

Hey ​@PerryChristenberry at the moment, we don’t have any direct integrations that work the same way. The only thing close would be Airtable but you’d still need to connect with Zapier. I will keep following this issue so I can update you once it’s resolved 🙏