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Zoho integration

C

Hello!

I tried connecting Typeform with Zoho. I get the “Sorry, we had trouble connecting to your account. Please check your username and password, and try again.” error. 
Login and password is correct.
Domain is .com
I tried clearing cache and cookies
Nothing worked for me

Best answer by Liz

I would then suggest contacting our tech support team here directly, as they can look to see if there are any errors in the backend for you. 😀

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5 replies

Liz
Community Team
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  • Liz
  • Tech Community Advocate
  • 14904 replies
  • October 17, 2023

Hi @contactlainet Thanks for stopping by the community! Typically, this error does appear if the login information is incorrect. Do you mind trying on a different browser to see if the same issue applies? Thanks in advance!

Life is a series of awkward moments separated by snacks.
C

Unfortunately, trying different browsers did not help. Login info is correct, I tried them to login to my Zoho account and there were no troubles.

Liz
Community Team
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  • Liz
  • Tech Community Advocate
  • 14904 replies
  • Answer
  • October 23, 2023

I would then suggest contacting our tech support team here directly, as they can look to see if there are any errors in the backend for you. 😀

Life is a series of awkward moments separated by snacks.
T
  • TaraK
  • Navigating the Land
  • 1 reply
  • December 21, 2024

I also am having the same issue and the auth is perfect so there is no good reason I can see...

Liz
Community Team
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  • Liz
  • Tech Community Advocate
  • 14904 replies
  • December 23, 2024

Hi ​@TaraK If you haven’t already, I would suggest contacting our support team here, as they’ll be able to look into the error in detail within the backend!

Life is a series of awkward moments separated by snacks.

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