Welcome screen not working properly on the mobile embed. | Community
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Welcome screen not working properly on the mobile embed.


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Why isn’t my welcome page working on the mobile embed with fill screen on mobile toggle on. How can I fix this? 

 

4 replies

Liz
Community Team
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  • Tech Community Advocate
  • 14840 replies
  • January 2, 2025

Hi ​@zarasurmeni Happy new year! I hope you’re having a good one so far. Could you send the URL where you have the form embedded so we can take a look? Thanks in advance!


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  • Author
  • Explorer
  • 8 replies
  • January 2, 2025

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  • Author
  • Explorer
  • 8 replies
  • January 2, 2025

FYI I removed the welcome screen. Now I am trying to see how can I remove the “Start” button that pops up on the mobile. How can I remove the non existent welcome screen that shows up on the first page of the mobile embed in the new code?

 

The mobile embeds have always been some sort of an issue with TF. 


Liz
Community Team
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  • Tech Community Advocate
  • 14840 replies
  • January 6, 2025

Hi ​@zarasurmeni Thanks for sending that along! The bottom of this article here will walk you through how to edit the welcome screen on a mobile device. 

Once you’ve edited that, let me know if the embed still isn’t working for you, and I’m happy to take a look at it again!


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