Hi @Rosalie have you tried moving the contact form to later in the videoask? Sometimes people want to click through the sequence and learn a bit more from you before giving any contact information out.
If you would like to remove the VideoAsk branding, or add your own logo you will need to upgrade to the brand plan to be able to do that. Here’s a https://www.videoask.com/help/branding/360041508551-add-your-brand-and-logo-to-a-videoask on adding your own branding to a videoask.
Hope that helps, but let us know if you have more questions 😊