I updated the "Welcome Email," but now both the new and old emails are being sent to individuals who completed the Typeform | Community

Question

I updated the "Welcome Email," but now both the new and old emails are being sent to individuals who completed the Typeform

1 year ago
November 26, 2023
2 replies
18 views

notworking
Explorer
4 replies

I created this in the new “Follow Ups” section. I need help deleting the old Welcome Email.

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+6

john.desborough
Certified Partner & Champion
5257 replies
1 year ago
November 26, 2023

@notworking - can you share a screenshot of your Follow ups please - that will help us troubleshoot.

also, you might want to raise a ticket with Typeform Support to have them look inside your account to check.

If your third coffee of the day is not helping you with your Typeform, maybe we can help you find your answers...

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+5

Liz
Tech Community Advocate
14840 replies
1 year ago
December 6, 2023

Hi @notworking Were you able to solve the issue?

Life is a series of awkward moments separated by snacks.

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