I updated the "Welcome Email," but now both the new and old emails are being sent to individuals who completed the Typeform | Community
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I updated the "Welcome Email," but now both the new and old emails are being sent to individuals who completed the Typeform


I created this in the new “Follow Ups” section. I need help deleting the old Welcome Email.

2 replies

john.desborough
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  • Certified Partner & Champion
  • 5257 replies
  • November 26, 2023

@notworking - can you share a screenshot of your Follow ups please - that will help us troubleshoot. 

also, you might want to raise a ticket with Typeform Support to have them look inside your account to check. 


Liz
Community Team
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  • Tech Community Advocate
  • 14840 replies
  • December 6, 2023

Hi @notworking Were you able to solve the issue? 


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