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My typeform won't publish


Hello :) I have a basic typeform plan and one my typeform surveys will not let me publish. Not sure what’s wrong with it if somone can take a look. Thank you! The link is below 

 

https://form.typeform.com/to/XzoMlQil

 

 

Best answer by Grace

Hi @dannycavs4 thanks for sharing the screenshot 😊

It looks like you’re using some design features that aren’t available on your plan, maybe try removing some of the design elements and see if that works? 

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10 replies

Liz
Community Team
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  • Tech Community Advocate
  • 15035 replies
  • May 22, 2024

Hi @dannycavs4 Do you mind sharing a screenshot of what happens when you try to publish the form? Thanks in advance!


  • Author
  • Explorer
  • 2 replies
  • May 25, 2024

Here’s a screensot for you Liz! Thank you so much! Blessings! :)


Grace
Community Team
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  • Community Advocate
  • 2736 replies
  • Answer
  • May 27, 2024

Hi @dannycavs4 thanks for sharing the screenshot 😊

It looks like you’re using some design features that aren’t available on your plan, maybe try removing some of the design elements and see if that works? 


  • Author
  • Explorer
  • 2 replies
  • May 29, 2024

Wow Grace! God bless you! It worked! :) thank you so much!


  • Navigating the Land
  • 3 replies
  • July 3, 2024

@Grace @dannycavs4 Hi, I have the same problem. I have the Premium Plan and want to republish my form, but the link is still inactive. What can I do here? Thank you for your help. Best regards, Didi https://rukka.typeform.com/wettbewerb


Grace
Community Team
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  • Community Advocate
  • 2736 replies
  • July 3, 2024

Hi @Didi have you tried publishing the form? Maybe you could share a screenshot here so we can see what’s happening when you publish?


  • Navigating the Land
  • 3 replies
  • July 3, 2024

@Grace Hey, thanks Grace for your quick response. I’d be happy to send you a screenshot. I only duplicated it temporarily so that our client could work. The idea would be that I can reactivate the old form. I set the button to “publish”, it appears as soon as I make a small change, I click on it, and “changes are saved” comes up. But when I then go to the link, this message appears.

  • Message: 

     


Grace
Community Team
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  • Community Advocate
  • 2736 replies
  • July 3, 2024

Hey @Didi can you have a look in the Form settings (the gear icon) and see if there’s a close date or response limit set under Access & Scheduling? 


  • Navigating the Land
  • 3 replies
  • July 3, 2024
Grace wrote:

Hey @Didi can you have a look in the Form settings (the gear icon) and see if there’s a close date or response limit set under Access & Scheduling? 

Thank you very much@grace for the information and help 🙂. That was not easy to find ;) 


Grace
Community Team
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  • Community Advocate
  • 2736 replies
  • July 3, 2024

Hey @Didi really happy to help, sorry it was a bit confusing - was it finding the Settings or just knowing that it could be to do with access issues? Just so I can feed this back to the team, I’m sure we can do better at signposting! 


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