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Matrix question width breaking


Hello! I’m new to typeform, so may be missing something blindingly obvious, but is it possible to adjust the width or orientation of the matrix question matrix? As-is, it’s broken for me on mobile, and past 3-4 columns begins to break on desktop as well, introducing a horizontal scroll. I may just be missing a setting somewhere, but I’ve poked about the help pages and here and haven’t been able to find anything.

Thank you!

Best answer by Liz

Hi @natedavisdesign and @Tem - wanted to let you both know that our developers were able to update the matrix question to fit in a few more columns before it forces the respondent to scroll! :) 

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Liz
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  • February 1, 2021

Hi @natedavisdesign ! Welcome to the community. :) I submitted a bug report for this a week back, and our developers let me know they’re working on adding a note in the form so the respondent knows they need to scroll to see the rest of the columns. I’m happy to update you here as soon as they’ve added this. :)


Hi Liz, thanks for the response! Even with scroll this is still largely broken on mobile - only a single ‘selection’ dot is within the viewport at a time, and the scroll area requires some precise touch, which is a no-go given that I’m asking accessibility questions of my users. Is there somewhere that I might also file a bug report? Thanks!


Liz
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  • February 1, 2021

HI @natedavisdesign I’ll share this on the bug report I’ve created, and if you have any other feedback about the matrix block, please let me know!


  • Navigating the Land
  • 2 replies
  • February 5, 2021

Hello,
  I am also having this problem. It would be great to get a follow up with the outcome.

 

Regards, 


Liz
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  • February 5, 2021

@Tem As soon as I have any updates, I’ll post them here!


Liz
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  • Answer
  • February 11, 2021

Hi @natedavisdesign and @Tem - wanted to let you both know that our developers were able to update the matrix question to fit in a few more columns before it forces the respondent to scroll! :) 


  • Navigating the Land
  • 2 replies
  • February 11, 2021

Hello @Liz 

 That is amazing! Thank you for the update


Liz
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  • February 11, 2021

@Tem Welcome! :) 


  • Navigating the Land
  • 1 reply
  • December 23, 2022

Hello Community,

 

I am also new to Typeform and from what I can see so far, it seems after 7 or 8 columns, my survey still gets cut off, and I do not see the “adding a note in the form so the respondent knows they need to scroll to see the rest of the column” in the survey. I am using a free version, so maybe I need to get the paid version to have these fixtures?

 

Thank you!

 

 


Liz
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  • December 27, 2022

Hi @LMK Lab Are all of the changes to your form published? Additionally, do you have any logics on the form that might be skipping over questions? 


  • Navigating the Land
  • 3 replies
  • October 3, 2023

Hi @Liz, I’m new to Typeform and have the same question — the matrix now displays 6 columns without scrolling (on desktop)… but I have 8 columns and the last two are cut off. If respondents don’t figure out that they need to scroll right, it will invalidate the data. Is there a way to fit more columns or adjust the form width?

Thanks!


Liz
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  • October 3, 2023

Hi @DanoKid Could you share the link to your form? Thanks!


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  • 8 replies
  • November 1, 2023

Not sure if anyone else has this issue, but when I scroll the check mark goes behind the text. You can see the checkmark behind Monday in the picture below. 
 

 


Liz
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  • November 2, 2023

Hi @Momentors Do you mind sharing the URL where you’re viewing your form? Thanks in advance!


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  • November 2, 2023
Liz wrote:

Hi @Momentors Do you mind sharing the URL where you’re viewing your form? Thanks in advance!

I can’t right now. It is still a feature in beta. 


Liz
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  • November 3, 2023

Hi @Momentors Ah, got it. I’m afraid without being able to see the form live, it’s a bit difficult to find a solution, but once you’ve got a live or test version we can look at, let us know!


  • Navigating the Land
  • 3 replies
  • January 8, 2024

Hi @Liz  I have a matrix with 8 columns but only displays 6 columns without scrolling (on desktop) and the last two are cut off. Is there a way adjust the form width? Thank you


Liz
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  • January 9, 2024

Hi @AnaReis Do you have the form embedded by chance? If so, you can change the width in the settings. 

If you also wouldn’t mind sending a screenshot of what you’re seeing, that would be great!


  • Navigating the Land
  • 3 replies
  • January 9, 2024

Hi @Liz we don’t have it embedded.

Please take a look at the screenshots 

 


Liz
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  • January 10, 2024

Hi @AnaReis Thanks! Do you mind sending full screenshots of the form or the form link? It’s a bit difficult to see the matrix question with the screenshots cut off slightly. 


  • Navigating the Land
  • 3 replies
  • January 11, 2024

Hi @Liz I’ve sent the link via private message to you.


Liz
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  • January 12, 2024

Thanks, @AnaReis ! I see what you mean now. While there isn’t a way to adjust the width, I’m going to share this with our product team so they can see how the matrix is looking on some of the forms with more than a few options to choose from. 


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