It seems that when a person submits a typeform, he can only use his email address once. Lots of people are coming back to submit my company’s typeforms many times, so the users are entering bogus email addresses to get the form to work. Can we change the process to allow people to submit a typeform with the same email address as many times as they want?
Answered
Allowing Multiple Submissions
Best answer by Mariana
Hi
Actually, the expected behaviour is that people can submit the form as many times as they want. Are your respondents facing any issues when submitting the form with the same email twice? If so, can you share more details about the issue they're getting?
If you haven't tried, you can submit the form again using the same email as a test. :) You'll notice it's exactly the same experience as if you're filling it out for the first time.
Hope this helps! =)
1 person likes this
+5Hi
Actually, the expected behaviour is that people can submit the form as many times as they want. Are your respondents facing any issues when submitting the form with the same email twice? If so, can you share more details about the issue they're getting?
If you haven't tried, you can submit the form again using the same email as a test. :) You'll notice it's exactly the same experience as if you're filling it out for the first time.
Hope this helps! =)
Smile – sunshine is good for your teeth.
Any settings that we might have to change?
+5Hi 
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