Can a photo be uploaded into a type form, when someone is completing the questionnaire? | Community
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Can a photo be uploaded into a type form, when someone is completing the questionnaire?

  • January 14, 2022
  • 4 replies
  • 237 views

We are wanting to use Typeform for a customer to fill in the correct details of a purchase where the items have arrived damaged. We require the customer to upload photo’s of the damage as proof. We want to give a link to this form on our customer service page in the website.
Can we achieve this?

Best answer by john.desborough

@Nicky Gibbons - there is a ‘file upload’ question where the user can attach an image. there are restrictions to the size of the file ie 10mb … so as long as the photo is less than that it should be ok. 

this link should help: https://www.typeform.com/help/a/file-upload-question-360051567012/ 

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4 replies

john.desborough
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  • 5281 replies
  • Answer
  • January 14, 2022

@Nicky Gibbons - there is a ‘file upload’ question where the user can attach an image. there are restrictions to the size of the file ie 10mb … so as long as the photo is less than that it should be ok. 

this link should help: https://www.typeform.com/help/a/file-upload-question-360051567012/ 


Liz
Community Team
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  • Tech Community Advocate
  • 14946 replies
  • January 21, 2022

Hi @Nicky Gibbons Were you able to add the file upload field to your form? Let us know!


  • Navigating the Land
  • 1 reply
  • September 11, 2023

Can the user use the camera on the device they are taking the survey on?


Liz
Community Team
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  • Tech Community Advocate
  • 14946 replies
  • September 12, 2023

Hi @compleat It will depend on the device they’re using, but it should allow them the option to use the camera to upload a file. 


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