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Help! Background image not showing up...

  • January 19, 2022
  • 3 replies
  • 116 views
P

Hello all :)

 

I have created my first typeform, in the preview in my account the background image shows up perfectly, however when I go to the actual typeform link it is just a solid colour background.

How do I get it so that the image works on the actual form?

Thanks so much!

Best answer by john.desborough

@plannd - welcome to the community.. just a quick question: did you publish your typeform? I did something similar on my first typeform and forgot to hit publish after i made the changes and did not see them. 

just checking

 

des

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    3 replies

    V
    • Vadim
    • Navigating the Land
    • 1 reply
    • January 19, 2022

    Check now, I had the same issue but after few minutes all work perfectly.

    john.desborough
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    • john.desboroughCertified Partner
    • Certified Partner & Champion
    • 5281 replies
    • Answer
    • January 19, 2022

    @plannd - welcome to the community.. just a quick question: did you publish your typeform? I did something similar on my first typeform and forgot to hit publish after i made the changes and did not see them. 

    just checking

     

    des

    If your third coffee of the day is not helping you with your Typeform, maybe we can help you find your answers...
    Gabi Amaral
    1 person likes this
    • Gabi Amaral
      Gabi Amaral
    Liz
    Community Team
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    • Liz
    • Tech Community Advocate
    • 14946 replies
    • January 25, 2022

    Hi @plannd Were you able to solve this issue? Let us know if so!

    Life is a series of awkward moments separated by snacks.
    Gabi Amaral
    1 person likes this
    • Gabi Amaral
      Gabi Amaral

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