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It doesn't upload images on the form

  • January 28, 2022
  • 4 replies
  • 291 views

Hi,

 

I’ve created a form where users have to upload and image.

When creating the form, when I click on upload an image it opens a popup to upload or drag images. So, it seems to work. But, after embed on the website when I try to upload an image it doesn’t and automatically goes to next question.

And my plan allows to upload files.

Any help will be appreciated because can’t figure out why.

Appreciate your time.

Best answer by picsoung

@Zaesar Looking at the form embedded on sponsorme.dev it looks like the logo question is of type “picture choice” instead of “file upload”.

If you change the type of this question and publish the form, it should be working fine 🤞

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4 replies

Liz
Community Team
Forum|alt.badge.img+5
  • Tech Community Advocate
  • 14884 replies
  • January 31, 2022

Hi @Zaesar Thanks for stopping by. Could you share the URL where you have the form embedded and/or a video of what’s happening? Thanks!


  • Author
  • Explorer
  • 2 replies
  • January 31, 2022

Here.

I don’t know if it is because it was connected with Google Sheets.

Now I’m trying to connected to Wordpress through Zapier and hope now it can work.

Maybe you have an idea why it isn’t working?

Appreciate your time.

 


Liz
Community Team
Forum|alt.badge.img+5
  • Tech Community Advocate
  • 14884 replies
  • January 31, 2022

Hi @Zaesar Thank you! Have you published the changes to your form? If you’ve added in the photos but haven't published the changes, they won’t appear on the live version. 


picsoung
Typeform
Forum|alt.badge.img+5
  • Developer Advocate @ Typeform
  • 384 replies
  • Answer
  • January 31, 2022

@Zaesar Looking at the form embedded on sponsorme.dev it looks like the logo question is of type “picture choice” instead of “file upload”.

If you change the type of this question and publish the form, it should be working fine 🤞


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