Is there a suitable image size for each layout?

Hi Liz, unfortunately that is not a helpful response. Specific measurements would be useful as I’ve tried creating several background images that when resized, graphic elements are lost. Very hard to make a background image that works well.

I’m having the same experience where I remain within size guidelines and no matter what I do my background images are never sized properly.

This is very frustrating.

To add to the frustration there are multiple old threads with people complaining about the same thing and Typeform does not offer live help with my current plan (if it’s offered at a higher tier - why would I pay more if I can’t get it to work, I’m tech savvy, and I have yet to see this problem resolved in the community forums?). 

I sincerely regret convincing my management team to sign up for this service at this point. 

@Frank A. - have you raised a ticket with Typeform Support about this? 

that’s the primary support mechanism from Typeform while this Community is more peer-to peer with the support of Liz, Grace and number of other Typeform staff.. 

if you have connected with Typeform Support, what sort of response did they give you to the issue??

des

Hi Jandi,

I was looking into the same answer. The best solution i found was taking a screen shot of the area the picturing is taking up on the page, and then creating a blank canva document with those pixel dimensions. I had reasonable success using that technique. Obviously not perfect, but I hope that helps!

Cheers,

Harry