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Position and layout

W

I'm new to typeform, just purchased the professional plan but I don't seem to have the option to change the position of the question (right, left, middle, etc) or the position of the photo, as shown on the typeform help section or tutorials. In fact, the layout I have looks very very different. Please help!!!

Best answer by Liz

Hi @Williamg congrats on joining typeform! The ability to change layouts is part of our new builder. Do you happen to see this option in your account? If not, our support team can help add this to your account if you don’t mind contacting them from your account email here. 

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    3 replies

    Liz
    Community Team
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    • Liz
    • Tech Community Advocate
    • 14905 replies
    • Answer
    • March 18, 2021

    Hi @Williamg congrats on joining typeform! The ability to change layouts is part of our new builder. Do you happen to see this option in your account? If not, our support team can help add this to your account if you don’t mind contacting them from your account email here. 

    Life is a series of awkward moments separated by snacks.
    W
    • Williamg
    • Author
    • Explorer
    • 1 reply
    • March 19, 2021
    Liz wrote:

    Hi @Williamg congrats on joining typeform! The ability to change layouts is part of our new builder. Do you happen to see this option in your account? If not, our support team can help add this to your account if you don’t mind contacting them from your account email here. 

    Thank kyou very much Liz, I’ll contact them right now!

    I have another question, the way my typeform is seen on the mobile version is very akward (see the 3 screen shots from my mobile phone). You can't read the answers, and the photo looks very very tiny, you can’t even distinguish what the photo is. This is so much different than the view on the desktop version. The way the typeform looks doesn't help and doesn't make the most of all my investment. Kindly advise.

     

    Liz
    Community Team
    Forum|alt.badge.img+5
    • Liz
    • Tech Community Advocate
    • 14905 replies
    • March 19, 2021

    Hi @Williamg thanks for sending those screenshots over! Are you viewing the builder on mobile? If so, I would suggest copying the link to the form and then try to give that a view on your mobile device. Our form builder isn’t quite yet optimized for mobile yet, which might be why it’s looking so funky. 

    Life is a series of awkward moments separated by snacks.

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