We have 3 emails and only 2 actually get the notifications without an issue. 1 receives them for a while and then suddenly, nothing. The address is still included on the notification section of typeform but nothing comes in. One tech last year suggested it was being blocked. He fixed something on their end and it worked for a while. Now it’s acting up again. Any suggestions?
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one of three of our emails is not receiving notifications
Best answer by Liz
Hi
Usually this happens if the email address has an auto-responder turned on or if they have unsubscribed to email notifications.
+5Hi
Usually this happens if the email address has an auto-responder turned on or if they have unsubscribed to email notifications.
Hi Liz - I have reached out to tech support 2x and so far no reply. Maybe today? It’s so frustrating since nothing has been changed on our end regarding emails or servers. Thank you for your reply.
+5Hi
+5Hey
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