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Typeform Survey Disappears

  • March 27, 2021
  • 1 reply
  • 84 views

I recently added a typeform survey to my website and it loads perfectly when you first go to the contact page. When you press on a different page, then go back to the contact page, the embedded survey is gone. Each time I refresh the page though it appears. What could be causing this?

What I am using:

https://www.whatsmybrowser.org/b/J8JFV

This is the working Survey

Working Typeform

 What happens when I press about then Contact again

Disappearing Typeform

 

Best answer by Liz

Hi @QuickTrip22 thanks for stopping by! This is a cute site. :grinning:  It looks like the <script> portion of the code is added to the page twice - could you try removing one of them so it’s only there once? Additionally, if you have any code that isn’t the Typeform code altering its appearance, you’ll want to remove this, too. 

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Liz
Community Team
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  • Tech Community Advocate
  • 15013 replies
  • Answer
  • March 29, 2021

Hi @QuickTrip22 thanks for stopping by! This is a cute site. :grinning:  It looks like the <script> portion of the code is added to the page twice - could you try removing one of them so it’s only there once? Additionally, if you have any code that isn’t the Typeform code altering its appearance, you’ll want to remove this, too. 


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