How to direct to an ending based on a previous answer - Logic/ Variables? | Community
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How to direct to an ending based on a previous answer - Logic/ Variables?

  • November 15, 2021
  • 1 reply
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I am creating a chatbot inside of typeform that is capable of taking in order forms. The products also require certain onboarding forms and knowing if the customer has filled out these onboarding forms or not. 



How can I direct to a certain ending based on an answer to a previous question,​ ​even if there are further questions after that initial question that will dictate the ending . Loom included below for full context. 

https://www.loom.com/share/16648324c1344a6280c7bee50070da69

 

Best answer by Liz

Hi @Evan Mertens Welcome to the community! I’m not able to see the Loom video (it might just be my internet today), but essentially, on the very last question of your form, you’ll want to set the logic jump to the specified ending based on the earlier question. 

For example, if #7 is the last question on my form, but I want the respondent to be sent to a particular ending based on #5, this is how I’d set the jump:

Hopefully this helps! Let me know if you run into any trouble setting this up.

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Liz
Community Team
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  • Tech Community Advocate
  • November 15, 2021

Hi @Evan Mertens Welcome to the community! I’m not able to see the Loom video (it might just be my internet today), but essentially, on the very last question of your form, you’ll want to set the logic jump to the specified ending based on the earlier question. 

For example, if #7 is the last question on my form, but I want the respondent to be sent to a particular ending based on #5, this is how I’d set the jump:

Hopefully this helps! Let me know if you run into any trouble setting this up.


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