Hello, I am trying to update the email address the follow-up notifications are sent to. My form is published, but when I go to click follow-ups in the settings section, it says that my form has an old version of notifications. How do I update that?
Updating may solve your problem.
Hi
Same for us but we can’t change it. Please provide instructions.
Hi
No we are on a paid plan.
https://www.loom.com/share/1c9267c5b4aa4c05b8af4972dcebcc62?sid=3047930c-2b75-4c02-b31d-04ee7b284afe
I am still not able to update it and we are on a paid plan too. It let’s me change the email address on other forms, just on one it won’t let me.
Hi
I have the same issue. On an existing form, I don’t have the followups option (because it’s grayed out - and it says this form is using an old version of notifications). I can’t change my notification settings nor add followups for this form.
HI
Yes. They said this is to prevent abuse (really curious what kind of abuse they mean). But in anyway, they also said I’d get access to the feature in a few days.
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