UTMs not being passed to landing page - help | Community
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UTMs not being passed to landing page - help

S

Hi

i have UTMs in all of my links, but when someone makes an application on my typeform, after they get redirected to our call booking landing page the UTMs are being stripped from the URL. This means our call booking calendar form can’t track where the successful applicant came from.

 

im aware that typeform stores the UTM itself (and we have this setting turned on), but how can I ensure that the details are not stripped from the URL when it redirects the user at the end of the form?
 

We have code in Google tag manager that stops URLs being stripped of their UTMs across all other pages (which works), but whenever the embedded typeform is used, it seems to be ignored.


Any guidance would be appreciated!

 

Best answer by Liz

Oh! I just watched your free course on Amazon FBA! 🤣

@Stanmoor In the redirect setting here in your form, do you have those UTM parameters passing out to the Calendly page? 

 

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8 replies

Liz
Community Team
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  • Liz
  • Tech Community Advocate
  • 14996 replies
  • March 7, 2024

Hi @Stanmoor Would you mind sharing how you have the redirect URL setup in your typeform?Any screenshots you could share would be helpful. Thanks in advance!

Life is a series of awkward moments separated by snacks.
S
  • Stanmoor
  • Author
  • Explorer
  • 3 replies
  • March 7, 2024

Hey Liz - I recorded you a video showing the issue here, thank you!

 

 

 

 

I wonder if it’s to do with the ‘urls to decorate’ bit, as typeform embed is in there?

Liz
Community Team
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  • Liz
  • Tech Community Advocate
  • 14996 replies
  • Answer
  • March 7, 2024

Oh! I just watched your free course on Amazon FBA! 🤣

@Stanmoor In the redirect setting here in your form, do you have those UTM parameters passing out to the Calendly page? 

 

Life is a series of awkward moments separated by snacks.
S
  • Stanmoor
  • Author
  • Explorer
  • 3 replies
  • March 7, 2024

Haha that’s a coincidence - before I posted?!

How would I get the typeform to pick up the current UTM from the URL? Is that in a hidden field? Thanks a lot.

EDIT - I just tried what you said and it works perfectly. Thanks so much!!!

john.desborough
1 person likes this
  • john.desborough
    john.desborough
Liz
Community Team
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  • Liz
  • Tech Community Advocate
  • 14996 replies
  • March 7, 2024

Yes! I think I watched it a week or so ago now, @Stanmoor . I’m on your email list! 😆

Glad to hear that worked! Let us know if there’s anything else we can help with. 😁

Life is a series of awkward moments separated by snacks.
S
  • Stanmoor
  • Author
  • Explorer
  • 3 replies
  • March 7, 2024

Haha mad! Thanks again :)

Liz
1 person likes this
  • Liz
    Liz
B
  • Blue Meta
  • Navigating the Land
  • 1 reply
  • January 17, 2025

​@Liz I’m trying to do the same thing but what is set up in Question 1 to pull that in to the redirect URL?

Liz
Community Team
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  • Liz
  • Tech Community Advocate
  • 14996 replies
  • January 22, 2025

Hi ​@Blue Meta Thanks for stopping by the community! I’m afraid I don’t quite understand the question. Are you wondering what parameters you need in the URL in order to pass in data? If you don’t mind clarifying, that would be helpful!

Life is a series of awkward moments separated by snacks.

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