videoask guide

How to email respondents after they complete your videoask 📧

  • 8 November 2022
  • 2 replies
How to email respondents after they complete your videoask 📧
Userlevel 7
Badge +5


One of the most common questions we hear from our customers is:

“How do I send a confirmation email to people who’ve answered my videoask?” 


In the past, our answer had always been:

“Well… you can’t...” 😳


The good news is, you can now set your videoask to send an automatic confirmation email after someone responds to it! 🎉


BUT… if you’d like to learn how to customize the confirmation email even further - keep reading! 👀


You’ve got mail!


The biggest benefit of sending a confirmation email is giving your respondents peace of mind 😇


Imagine that you’re using VideoAsk for hiring. An applicant has just poured their heart and soul into answering your multi-step videoask, but they’re not confident that their answers were submitted successfully. 


Did they just invest all that time and energy, only for their application to vanish into cyberspace? Should they email you to double check? This isn’t an ideal user experience. 


Thankfully, there’s a simple solution! You can automatically send a confirmation email to your respondents – and even include a copy of their answers. 


The tech stack:

  • Zapier (Starter plan or above)

  • VideoAsk (Free plan or above)

  • Your preferred email marketing tool


📹 Watch the step-by-step video tutorial below:



Congrats! Now you know how to follow up with respondents via email – without lifting a finger 🎉


This automated workflow is valuable not only for recruiting, but it’s also useful for sending lead magnets (like a free PDF) after respondents have completed your videoask.


These examples only scratch the surface of what’s possible! You might subscribe each respondent to a personalized email drip campaign based on the answers they provided. Then you could embed another videoask within each email sequence, ultimately filtering out your most engaged and qualified leads 💡


What are some scenarios where you would want to send an email confirmation to your videoask respondents? Share your ideas in the comments below! 


Remember: If you can dream it, you can do it! Until next time…

2 replies

Userlevel 7
Badge +5

Another great idea @andrew_videoask 😁 Also like the suggestion to use this for sending out lead magnets and creating drip campaigns! 

Userlevel 7
Badge +6

@andrew_videoask - nicely done!!