I would like to receive an automatic notification via email whenever a customer completes one of my surveys. How do I set that up?
Thanks for your help!
Best answer by vickioneill
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email notification upon survey completion
Userlevel 7
+6
- Certified Partner & Champion
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10 May 2021
First step would be to access the Help Center at this link: https://help.typeform.com/hc/en-us
and try searching for “email notifications” - it will lead you to this article, which should help you get things started: https://help.typeform.com/hc/en-us/articles/360052328311-Set-up-self-notifications-
hope that helps get you started
des
Userlevel 7
+5
Hi
From a fellow community member - in your Typeform, there’s a ‘wheel’ or ‘gear’ icon to the right of the links for ‘Editor, Design, Logic’. Click on that ‘gear’ and you’ll see a list of setting. One of those options is Email Notifications.
You can choose to have a custom email (toggle to ‘on’) where you modify the content in the email (if you have multiple active Typeforms this is helpful) as well as add additional people to the distribution list. In this screen you can also modify the ‘Reply’ email if that’s an option you want to make available.
Does that help?
Thanks so much! Very helpful :)
Userlevel 7
+5
Great! Let us know if we can help in any other way.
Vicki
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