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Follow-ups & Email Notifications

  • 12 April 2023
  • 5 replies
  • 155 views

Hello Typeform Friends.

I would like the subject line of the email being sent to our team to be recalled from one of the multiple choice questions in the form.

Is this something that can still be done?

It looks like the Email Notifications feature has been replaced with Follow-ups that does not support the subject line option?

Do we have another way customizing the subject line?

 

Tjamls,

BB/

 

5 replies

Liz
Rank
Userlevel 7
Badge +5

Hi @bbrunner You can recall answers in the subject line like this: 

 

I’m just about to release a post on follow-ups soon, so stay tuned!

Life is a series of awkward moments separated by snacks.
B
Userlevel 1

super obvious now, thank you!

Liz
Rank
Userlevel 7
Badge +5

Not a problem, @bbrunner ! Let us know what you end up doing with the follow-ups! 😀

Life is a series of awkward moments separated by snacks.
M

@Liz can we change the ‘sender name’ form ‘typeform notifications’ to my brand name? My leads are more likely to delete the email if it says that rather than from my website name where would increase the open rate

john.desborough
Userlevel 7
Badge +6

@Markkporter not from the Typeform notifications. if you want to control this aspect, you will have to connect the typeform to your CRM/ESP and send out the results from your own account. 

 

des

If your third coffee of the day is not helping you with your Typeform, maybe we can help you find your answers...

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